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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of roberto santiesteban

roberto santiesteban

October 16, 2025

5  out of  5
rating by roberto santiesteban
"I had an excellent experience with State Farm. The team was professional, friendly, and went above and beyond to provide clear information and fast service. They made the entire process smooth and stress-free. I truly appreciate their dedication and customer care — highly recommend State Farm for anyone looking for reliable insurance and outstanding service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Shula Jackson

October 14, 2025

5  out of  5
rating by Shula Jackson
"Very happy with the service I receive from Rose Perez, I always recommend this agency to my friends and family"
We responded:
"We appreciate your review Shula! We are delighted to know you had a great experience with our State Farm office & Rose. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Roberto Peláez

October 14, 2025

5  out of  5
rating by Roberto Peláez
"5 stars! Thank you Rose for all your help and great costumer service. Great office staff"
We responded:
"Thank you for your 5-star review Roberto! I'm happy to hear Rose was so helpful! My State Farm team and I are happy to be your good neighbor!"
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Thomas Jr Joseph

October 14, 2025

5  out of  5
rating by Thomas Jr Joseph
"Very satisfied with the costumer service from your office, Rose is very helpful always and responds quickly and efficiently to my emails."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Linda G

October 14, 2025

5  out of  5
rating by Linda G
"Rose is always very attentive and helps me every month with my concerns about my account! 5 stars"
We responded:
"So glad to hear that Rose has been so helpful Linda! Thank YOU for being our loyal client at the Peggy Waite State Farm Agency! "
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Megan Robbins

September 19, 2025

5  out of  5
rating by Megan Robbins
"I have dealt with several different insurance companies. The experience with Della who works for Peggy was by far the best. They were able to get me a significantly lower rate with more coverage. They are so friendly and eager to help. I look forward to continuing my business with them. They definitely look out for their customers!!!"
We responded:
"Thank you so much for your review Megan! Della is wonderful and yes, we are always eager to help! "
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marc fineberg

September 17, 2025

5  out of  5
rating by marc fineberg
"always great service! thank you!"
We responded:
"Thank you for your 5-star review Marc! My State Farm team and I are happy to be your good neighbor!"
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Ruben Leal

September 13, 2025

5  out of  5
rating by Ruben Leal
"I've been in United States for over 34 years I was always jumping from one company to an other, but since I experienced your services never had to look for an other agent, I believe am with you since 2016, but soon will cancel since going back to El Salvador but my brother will continue since he is happy with you as well."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our agency. We will miss you Ruben! Good luck in your move! "
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Coreen Williams

September 12, 2025

5  out of  5
rating by Coreen Williams
"Della thanks for your help appreciate you"
We responded:
"Thank you for your 5-star review Coreen! My State Farm team and I are happy to be your good neighbor! Della is one of the best. I'm lucky to have her! "
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Dorcas Rodriguez Mirabal

September 9, 2025

5  out of  5
rating by Dorcas Rodriguez Mirabal
"Rose Perez was very attentive and professional over the phone and emailed me back what I needed in a few minutes."
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Carmen Farias

August 29, 2025

5  out of  5
rating by Carmen Farias
"Della, my State Farm representative is fantastic! Always helpful, professional, and quick to respond. I feel well taken care of and confident in my coverage."
We responded:
"Thank you for reviewing our State Farm office Carmen! We’re thrilled to know you had a positive experience with Della; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Christopher Patterson

August 29, 2025

5  out of  5
rating by Christopher Patterson
"I want to say that Miss Della was very helpful in assisting my wife and I with a great insurance plan.We are truly grateful and we look forward to continue working with her"
We responded:
"We’re thankful for your feedback Christopher! Della and my entire team are always here to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Maria Zultak

August 28, 2025

5  out of  5
rating by Maria Zultak
"When my insurance. agent moved out of state Rose Perez took over my account. I am very happy to say that she is truly a conscientious Agent and is very attentive to my emails! She is truly a "Rose"!🌹"
We responded:
"Thank you for your positive review and feedback about Rose! We appreciate your loyalty to our agency! "
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Jessica Rios

August 27, 2025

5  out of  5
rating by Jessica Rios
"Della was very understanding and helping throughout the process. I greatly appreciate it."
We responded:
"So glad to hear that Jessica! Yes, Della is one of the best! Thank you for your feedback! "
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Talissa

August 8, 2025

5  out of  5
rating by Talissa
"Rose is always helpful and informative when I call thank you for your hard work!"
We responded:
"Thank you for your 5-star review Talissa! My State Farm team and I are happy to be your good neighbor! Rose is one of the best! "
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Eric Denoun

August 8, 2025

5  out of  5
rating by Eric Denoun
"Our company has been working with the Peggy Waite Agency for several years now for our commercial needs and we are very happy with the service we are receiving. I want to especially mention the courteous and exceptional service we have received from our account manager Ms. Rose Perez. Thank you for your service, Rose. You make this agency very highly recommended!"
We responded:
"Thank you so much for taking the time to give us feedback and for your 5 star review Eric! I am so happy to hear that Rose has been so helpful! "
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Ed Viscount

August 5, 2025

5  out of  5
rating by Ed Viscount
"I worked with Melanie, she was very friendly and a pleasure to work with.She answered all my questions and made me feel at ease. I would recommend Melanie to my friends and family."
We responded:
"Thank you for taking the time to share your thoughts! We’re so happy to hear that Melanie was so helpful! I have a great team here & we are always happy to help! Welcome to the Peggy Waite Agency Ed! "
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Hakeem Lanier

June 18, 2025

1  out of  5
rating by Hakeem Lanier
"Don't trust them especially Della Perez got a quote from them went to another state farm agency got a cheaper quote"
We responded:
"I would love to help but we have no record of ever quoting someone with the name Hakeem Lanier. We would like the opportunity to make things right, so please reach out at your soonest opportunity. "
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Barry Edelman

June 11, 2025

5  out of  5
rating by Barry Edelman
"I had the pleasure of working with Melanie. She made the insurance process very easy for me. She is friendly, knowledgeable, and ready to answer any questions. I highly recommend Melanie to anyone looking for an insurance agent."
We responded:
"Thank you for your 5-star review Barry! My State Farm team and I are happy to be your good neighbor! "
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Leslie Siegel

June 7, 2025

5  out of  5
rating by Leslie Siegel
"I have been a client for nearly 30 years. This agency is the best and they care about their clients. Rose Perez has also helped me and informed me as to what is in my best interests. I have car, liability, and home owners with this agency and she keeps me informed about these policies and when my payments are due. It helps me keep on task. Thanks, Rose!"
We responded:
"Thank you so much for your kind words and your loyalty Leslie! Rose is great and we are so happy she was able to help you! "
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Noel Cullen

May 21, 2025

5  out of  5
rating by Noel Cullen
"Very professional office and Collin was extremely helpful in setting up all my insurance needs and canceling my old insurance company."
We responded:
"Thanks Noel. We are so happy to have you as a new client!"
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Robson Carvalho

May 14, 2025

5  out of  5
rating by Robson Carvalho
"Melanie and her team from State Farm is absolutely fantastic. She went above and beyond to help me with my life insurance needs. Her expertise and guidance were invaluable, and she took the time to explain everything in a way that made sense to me. I'm extremely satisfied with the service she provided and I highly recommend Melanie to anyone looking for a knowledgeable and caring insurance agent. She truly made the process seamless and stress-free. Thanks, Melanie, you're the best."
We responded:
"Thank you Robson. I appreciate the kind words about Melanie. She has been with the agency for 20 years and her knowledge and commitment are invaluable!"
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Ariel Keren

May 14, 2025

5  out of  5
rating by Ariel Keren
"I never pick up the phone to insurance reps when I submit online quotes. However, Melanie was persistent and told me to stay on the line as she promised that she has found me a much better rate than I will get anywhere, she was right and helped me save over $50 a month. Thank you!"
We responded:
"Hi Ariel. I'm so glad we were able to find you a great rate! Keep in mind that not only are our rates good, but the true value with us is having a personal relationship and not having to only talk to a call center. We go overboard to build a relationship with our clients on a personal level and help them with all of their insurance needs. Most of our clients find that over time prices fluctuate among all companies, but the service you get from us is even more valuable than price."
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Victor M Almodovar

May 14, 2025

5  out of  5
rating by Victor M Almodovar
"Excellent customer service, provided real good info and I was surprised how competitive their insurance rates are in comparison to con USAA and GEICO. Melanie really helped me lowering my monthly payment and overall 6month premium, thanks."
We responded:
"Hi Victor. We are so happy that we could help you out and glad to have you as a new client! Melanie is the best. I appreciate your kind words."
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Clint Burns

April 23, 2025

1  out of  5
rating by Clint Burns
"BEWARE. I do not recommend State Farm insurance or this Branch location. I was crashed into by an uninsured motorist back in December. State Farm has been awful to work with, I still do not have my vehicle back because State Farm refuses to pay the body shop because they used to new parts (as recommended by Volkswagen) and not second hand used parts. State Farm, instead cut a check to the person at fault for the crash to cover themselves, and left me hanging. No vehicle, paying out of pocket for a rental car and no guidance. Even though this branch is happy to take your payment, This branch location offered no assistance, and just tells you “they don’t deal with claims call the 800 number” which is painful in itself. I’ve attempted to speak with the actual agent, but have been unsuccessful. I was told my multiple people in the automotive industry that State Farm recently changed on the corporate level, and this has been the new norm. Poor customer service."